ZNL core city - Return Process

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Return Process

[energy cloud merchant] in the hands of the cabinet(all of our products are from the regular manufacturers and authorized agents to take goods, please rest assured to buy!)Dear, how do you do?Welcome to the "energy cloud business" one-stop procurement platform.All the products in our shop are from the regular manufacturer / agent authorization. The product map is a real picture / concept map.New one-stop shopping, if there are after-sale problems, the relatives can directly contact the cabinet. The cabinet is on line at any time!The following will arrange the business city, the general problem can be obtained from the answer;The after-sales service of our shop is as follows:(communication is the best way to solve the problem, and we will try to do the best!)About express: the commercial city cooperation express is round, if the round is not available, please leave a message at the end of the list, we will change other express for you. In remote areas, EMS can be sent for free delivery. Please contact customer service notes.If the product is damaged in the course of transportation, the distribution is rearranged.On the return: the shop support 7 days no reason to return, the individual (preference) reason for the return, return shipping please take care of your purchase (for pro shopkeeper transport insurance, after the success, the insurance company will compensate the freight, cargo insurance is an automated audit return, such as you to send back the freight out, the shopkeeper is no longer the difference), online shopping need to trust each other, please understand each other. In order to return the goods of quality, the postage for the return needs to be paid first, the issue of freight, and the same is the first compensation of the risk company. If you have access to your return freight, the shopkeeper will use Alipay to refund the price difference!Contact us: in general, the best is QQ contact the cabinet, such as QQ did not reply, can call: 13714111995Other instructions: online shopping and our regular shopping has a big difference, it is suggested that when you choose to buy products, carefully consider the order. If you are not satisfied, you can also contact your hand to apply for return. The cabinet is just hope to solve the problem in the most satisfactory way, and wish the parents a happy shopping.The common questions are as follows:Q: is model XXX available?A: pro, search the relevant purchase models on the search engine on the home page, find out the results are all photographable baby, they are all in stock, please feel free to choose Oh ~ ~Q: when will the delivery be delivered after payment?A: pro, after you make the payment, we will try to get it out in 24 hours (except for the advance sales). In the special case, we will call you by phone. Baby Hold can't live. We will send out as soon as possible. Please wait patiently.Q: can you get there in a few days?A: pro. After delivery, such as the express company does not delay, the area in Jiangsu, Zhejiang and Shanghai is about 2 days, and the area outside Jiangsu, Zhejiang and Shanghai is about 3-5 days. The rest of the remote area is about 5-7 days' distribution.Q: what if the product is dissatisfied?A: dear, you can rest assured that there is no reason to return the goods within seven days, but you need to take the corresponding video, do not affect our two sales, and send the postage to you. Oh, of course, if it's quality problem, we'll take the postage fee. (the store has a freight risk for the buyer)Q: what's the quality?A: you don't have to worry about the quality of the baby.Q: can I buy much more?A: pro, our baby products in the network are the most favorable price, the baby is set discounts, no bargaining Oh, please more understanding! (regular coupons, remember a lot of attention!)Q: is there a color difference?A: pro, the picture is taken for the real object, the color difference is very small, of course, because of the slight bias in the shooting proc

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